Phase 2 Individual Project Essay Example | Topics and Well Written Essays - 2500 words

Phase 2 Individual Project - Essay Example ect team in line with their involvement in the different phases of the project management life cycle, as well as with their contributions to the different knowledge management areas of project management. With available staff, personnel are chosen to perform key roles in the project as end-user, business analyst and team leader. The paper concludes with emphasis on resource allocation for the different project phases. Rick Auto Enterprises (RAE), has a legacy billing system in place, which was installed over ten years ago, with upgrades according to the vendors schedule. Today, RAE is embarking on a major upgrade for the new web-based version of the system, which will function in addition to the mainframe legacy system update. The project will involve significant changes to current business processes and jobs. The web-version will allow customers as well as auto brokers to view and pay their bills on-line, and access a billing customer service agent when needed. It is expected that the implementation of the web version will reduce costs, improve customer satisfaction and reduce the number of days of accounts receivable. However, the changes will affect the billing, sales, and customer service departments. The requirement for the Project Manager is to determine the project sponsor, the steering committee structure and the participants for this project, which should be done during the initiation ph ase (Case Resource). Project management is a carefully planned and organized effort to accomplish a specific goals or objectives. It involves developing a project plan with goals and objectives defined, how these will be achieved, resources needed and timetables for completion. Project management also includes implementing the plan with controls to ensure that project goals are achieved (FML, 2008). Project management usually has major phases such as initiation, planning, execution, control, and closing. The requirement for the Project Manager for RAE’s major upgrade